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Old January 6, 2004, 22:38   #1
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Glonkster computer question thread number six million
My computer crashes occasionaly. Seems to happen when I'm surfing the net. Not sure if it is poly related. Or related to some bad sites.

It will crash in such a way so that I have to pull the plug AND the laptop battery to reset. Sometimes I will see the dim outline of some sort of message annoucement. But I can't read the message. Seems to crash in some manner which involves the computer really slowing down (i.e taking several minutes to execute a close window order).

It is a Dell.

Any clues?

I've always had this problem.
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Old January 6, 2004, 22:40   #2
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Re: Glonkster computer question thread number six million
Quote:
Originally posted by TCO
It is a Dell.
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Old January 6, 2004, 22:41   #3
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oh and when it crashes, the history for that day gets messed up. Displays as numbers instead of websites (summary parts look right but the individual pages in hsitory, when you expand a summary, show as numbers not pages...or as different titles from what they normally do). And then later, I lose all those old numbers and even history of going to those pages.
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Old January 6, 2004, 22:42   #4
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Old January 6, 2004, 22:50   #5
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you have a crappy internet connection, your server is sheit... who do you subscribe to?
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Old January 6, 2004, 22:53   #6
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Numbers? Like IP numbers?
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Old January 6, 2004, 22:54   #7
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I have DSL from Verizon. Even if the connection is bad, shouldn't the computer not crash?
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Old January 6, 2004, 22:57   #8
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Quote:
Originally posted by Unspeakable Horror
Numbers? Like IP numbers?
No. It is the post number (what comes right before .html on a forum post) for poly or for Analog site.

For pogo (bridge playing site) I get some stuff about frameset and such.

It's as if the history is remembering a part of the url instead of the page title (generally different from the url).
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Old January 6, 2004, 22:57   #9
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I don't know crap about computers. Everytime my computer at work crashes it's because the server gets clogged, or something like that. I usually just call IT and say "Hey, fix the my connection, damn it! I need to waste time on 'Poly!"

Also, the damn thing crashes everytime the stupid V-Sheild virus thingy tries to run when I switch pages.

I can't answer your question, but some one can I am sure.
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Old January 6, 2004, 22:59   #10
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[points finger like an imperious she-***** queen in a fantasy book] leave my thread, Japher [/points finger like an imperious she-***** queen in a fantasy book]
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Old January 6, 2004, 23:00   #11
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Sorry
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Old January 6, 2004, 23:02   #12
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Have you run virus/ad checking software recently?
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Old January 6, 2004, 23:04   #13
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no...

I will though.
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Old January 6, 2004, 23:26   #14
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Re: Glonkster computer question thread number six million
Quote:
Originally posted by TCO
Sometimes I will see the dim outline of some sort of message annoucement. But I can't read the message. Seems to crash in some manner which involves the computer really slowing down (i.e taking several minutes to execute a close window order).
What OS are you using? If itīs 2000 (?) or XP go to Control Panel-> Administrative Tools -> Event Viewer there you will see a lot of stuff about crashes, etc itīs ordered by time, see if you can find the message.
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Old January 7, 2004, 00:02   #15
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There is a bunch of stuff in there. I think associated with my crashes.
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Old January 7, 2004, 00:04   #16
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ok under >application, there was nothing that time matched last crash
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Old January 7, 2004, 00:11   #17
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I think taskmgr.exe is the culprit

from the event log for the crash.

Last edited by TCO; January 7, 2004 at 00:19.
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Old January 7, 2004, 00:18   #18
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Ok...as for the virus check. I updated my norton antivirus (I have a subscription) and ran it. It found JS.fortnight on two files and was unable to fix them:

C:WINDOWS.s.htm

and

*the adaware log*
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Old January 7, 2004, 00:21   #19
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further suggestions?
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Old January 7, 2004, 00:22   #20
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Strange, it should be there I have no idea
By the way, is the message box the usual thing? I mean a rectangle, or something like this:


http://www.microsoft.com/security/incident/blast.asp
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Old January 7, 2004, 00:25   #21
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just reinstall windows dude
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Old January 7, 2004, 00:28   #22
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(I was writting my post while you posted)

taskmgr.exe is Windows Task Manager
Probably something is crashing the program I think, for example when you try to kill a program sometimes it wonīt die.


WINDOWS.s.htm, just delete it.
Adaware log? isnīt it a text file?


EdiT: Well, time to go to sleep, see you later.
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Last edited by Unspeakable Horror; January 7, 2004 at 00:35.
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Old January 7, 2004, 00:47   #23
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Ok I did what you said on the viruses from norton.

As for the window. not sure what you mean. The window that I see when the computer crashes is more horizontally long and vertically shorter.

I am on XP home
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Old January 7, 2004, 01:14   #24
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Itīs ok, itīs a normal window then, probably not related to the IMG I posted. Next time it happens try taking a screenshot and pasting it on Paint before it crashes completely.

I never used laptops but, could this problem be related somehow to the battery?

See what you did? I canīt sleep now thinking about your problem
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Old January 7, 2004, 02:42   #25
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Re: Glonkster computer question thread number six million
Quote:
Originally posted by TCO
My computer crashes occasionaly. Seems to happen when I'm surfing the net. Not sure if it is poly related. Or related to some bad sites.
It's because your computer hates you.
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Old January 7, 2004, 02:44   #26
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****ed if I know, did you call Dell tech support?

It might be a heat problem? Dells get hot...
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Old January 7, 2004, 02:45   #27
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Someone stole Asher's username -- he ran into a computer problem/question that he cannot help solve.
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Old January 7, 2004, 02:49   #28
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I'm sure it could be solved, it just requires much more information than is given, and I don't particularly feel like stealing business from something that should be directed to Dell's tech support.

This might be a common issue, for all we know.

My best guess would be heat. From personal experience Dell laptops are very poorly cooled, and not all processors run at the same temperature. GP might have gotten one that's excessively hot. Combined with poor heat dissipation and airflow, it can cause hardware to act incredibly slow at first and subsequently crashing hard (hence the lack of a Windows crash report, though I'm not sure those show up in XP Home).
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Old January 7, 2004, 03:05   #29
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Asher's right traditional P4's ran hot and since Dell is locked into Intel it may be a heat issue.

One of the many reasons to love AMD.

Course Intel supposedly fixed it with it with the centrino/P4m chip for a premium.

If heat is an issue and is verified by Dell you can look at getting one of those cooling pads to allow better air flow in and around the laptop.
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Old January 7, 2004, 03:09   #30
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Yeah, cause when P4s overheat the down-clock themselves. Which would explain the lack of performance...

(I've got a Pentium M 1.5GHz, and you gotta love a laptop that idles at 12W total power including the screen, and 29W under full load )
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